课程定位

面向需向下属授权的管理者，把任务完成、资源提供、风险控制和教练式辅导结合，平衡授权与管理责任。

课程模块

1. 授权的原因及其益处

• 1. 授权的原因及其益处

2.有效授权的实施关键

• * 达成良好的信任
• * 有效的评价和控制风险
• * 权责利对等
• * 授权与控制的平衡

3.3R式授权

• * Respect（尊重）、Resource（资源）、Retry（重复）

4.科学的授权方略——OPERA模型

• * Outcomer——目标说明
• * Parameters——界定工作范围
• * Effects——了解工作效益
• * Resources——给予资源
• * Accountability——授权：让下属作出承担

5.授权应注意避免的误区

• 5.授权应注意避免的误区

6.教练式辅导

• * 员工辅导的定义
• * 属于辅导还是培训
• * 教练式辅导的益处与阻碍

7.教练式辅导工作的阻碍

• * 潜在的问题
• * 克服障碍

8.不同的教练风格与辅导情境

• * 自我分析
• * 好教练有哪些特征
• * 意识到机遇
• * 事先计划

9.教练式辅导过程——逐步引导

• 9.教练式辅导过程——逐步引导

10.提高教练式辅导技巧

• 10.提高教练式辅导技巧

1. Why to delegate?

• * Achieving effectively the tasks of the company
• * Developing staff capabilities
• * Motivating through delegating

2. Key points of delegation effective

• * Reaching to trust
• - The result of delegation if you don’t trust staff.
• - How to build trust
• * Risk evaluation and control
• - The manager should evaluate fully the risk and the loss before delegating
• - Taking the responsibility of lead and should be responsible for “using wrong persons”
• - Progressive process of delegation.
• * Balance between delegation and controlling
• - Delegation without control results in the lose control of authority
• - Specifying the scope of delegation and objective evaluation system
• * Redefinition of functions

3. “3R”Delegation

• * Respect
• - Respecting the work style and achievement of the delegated
• - Respecting the personality of person delegated
• * Resource
• Manager is responsible for providing resource to person delegated
• * retry: Coaching and support.

4. Delegation strategy — OPERA model

• * Outcome — explain objective
• * Parameters — identify the scope of work
• * Effects — know work benefits
• * Resources — offer resources
• * Accountability — delegation: to let subordinate to be charged with

5. Avoiding the pitfalls in delegation

• * Be suspicious of the ability of staff without really delegating
• * Considering delegation as giving up authority
• * Giving responsibility to staff without giving authority

适合人群

需要向下属授权以完成工作的各级管理人士

师资信息

杨老师

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温馨提示：本文内容根据课程内容整理，各模块实际讲授内容由授课老师根据学员情况灵活调整，最终以课堂授课为准。